{"id":27672,"date":"2025-08-02T10:36:38","date_gmt":"2025-08-02T10:36:38","guid":{"rendered":"https:\/\/sgoutfits.in\/?page_id=27672"},"modified":"2025-08-02T10:46:28","modified_gmt":"2025-08-02T10:46:28","slug":"cancellations-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/sgoutfits.in\/index.php\/cancellations-and-refunds-policy\/","title":{"rendered":"Cancellations and Refunds Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"27672\" class=\"elementor elementor-27672\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1b1faab e-flex e-con-boxed e-con e-parent\" data-id=\"1b1faab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cdd7c9 elementor-widget elementor-widget-wd_text_block\" data-id=\"1cdd7c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3 data-start=\"109\" data-end=\"149\"><strong data-start=\"113\" data-end=\"149\">Cancellations and Refunds Policy<\/strong><\/h3><p data-start=\"151\" data-end=\"183\"><strong data-start=\"151\" data-end=\"168\">Last Updated:<\/strong> August 2, 2025<\/p><p data-start=\"185\" data-end=\"391\">Thank you for shopping with <strong data-start=\"213\" data-end=\"227\">SG Outfits<\/strong>. We strive to ensure that our customers are fully satisfied with their purchases. Please read our cancellation and refund policy carefully before placing an order.<\/p><hr data-start=\"393\" data-end=\"396\" \/><h4 data-start=\"398\" data-end=\"429\"><strong data-start=\"403\" data-end=\"429\">1. Order Cancellations<\/strong><\/h4><ul data-start=\"430\" data-end=\"719\"><li data-start=\"430\" data-end=\"538\"><p data-start=\"432\" data-end=\"538\">Orders can be canceled <strong data-start=\"455\" data-end=\"474\">within 24 hours<\/strong> of placement, provided they have not been processed or shipped.<\/p><\/li><li data-start=\"539\" data-end=\"655\"><p data-start=\"541\" data-end=\"655\">To request a cancellation, please contact us immediately at <strong data-start=\"601\" data-end=\"625\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"603\" data-end=\"623\">rishi1raha@gmail.com<\/a><\/strong> or call us at <strong data-start=\"640\" data-end=\"654\">7896011247<\/strong>.<\/p><\/li><li data-start=\"656\" data-end=\"719\"><p data-start=\"658\" data-end=\"719\">Once an order has been dispatched, it <strong data-start=\"696\" data-end=\"718\">cannot be canceled<\/strong>.<\/p><\/li><\/ul><hr data-start=\"721\" data-end=\"724\" \/><h4 data-start=\"726\" data-end=\"757\"><strong data-start=\"731\" data-end=\"757\">2. Refunds Eligibility<\/strong><\/h4><p data-start=\"758\" data-end=\"806\">We offer refunds under the following conditions:<\/p><ul data-start=\"807\" data-end=\"1021\"><li data-start=\"807\" data-end=\"874\"><p data-start=\"809\" data-end=\"874\">You received a <strong data-start=\"824\" data-end=\"835\">damaged<\/strong>, <strong data-start=\"837\" data-end=\"850\">defective<\/strong>, or <strong data-start=\"855\" data-end=\"873\">incorrect item<\/strong>.<\/p><\/li><li data-start=\"875\" data-end=\"937\"><p data-start=\"877\" data-end=\"937\">The issue is reported to us within <strong data-start=\"912\" data-end=\"924\">48 hours<\/strong> of delivery.<\/p><\/li><li data-start=\"938\" data-end=\"1021\"><p data-start=\"940\" data-end=\"1021\">The item is unused, in original packaging, and in the same condition as received.<\/p><\/li><\/ul><hr data-start=\"1023\" data-end=\"1026\" \/><h4 data-start=\"1028\" data-end=\"1060\"><strong data-start=\"1033\" data-end=\"1060\">3. Non-Refundable Items<\/strong><\/h4><ul data-start=\"1061\" data-end=\"1246\"><li data-start=\"1061\" data-end=\"1150\"><p data-start=\"1063\" data-end=\"1150\">Customized or personalized products are <strong data-start=\"1103\" data-end=\"1121\">non-refundable<\/strong> unless damaged or incorrect.<\/p><\/li><li data-start=\"1151\" data-end=\"1246\"><p data-start=\"1153\" data-end=\"1246\">Items returned without proper communication and approval will <strong data-start=\"1215\" data-end=\"1234\">not be eligible<\/strong> for refund.<\/p><\/li><\/ul><hr data-start=\"1248\" data-end=\"1251\" \/><h4 data-start=\"1253\" data-end=\"1279\"><strong data-start=\"1258\" data-end=\"1279\">4. Refund Process<\/strong><\/h4><ul data-start=\"1280\" data-end=\"1474\"><li data-start=\"1280\" data-end=\"1364\"><p data-start=\"1282\" data-end=\"1364\">Once your return is received and inspected, we will notify you via email or phone.<\/p><\/li><li data-start=\"1365\" data-end=\"1474\"><p data-start=\"1367\" data-end=\"1474\">If approved, the refund will be processed within <strong data-start=\"1416\" data-end=\"1438\">7\u201310 business days<\/strong> to your original method of payment.<\/p><\/li><\/ul><hr data-start=\"1476\" data-end=\"1479\" \/><h4 data-start=\"1481\" data-end=\"1508\"><strong data-start=\"1486\" data-end=\"1508\">5. Return Shipping<\/strong><\/h4><ul data-start=\"1509\" data-end=\"1694\"><li data-start=\"1509\" data-end=\"1622\"><p data-start=\"1511\" data-end=\"1622\">If the return is due to our error (damaged, defective, incorrect item), we will cover the return shipping cost.<\/p><\/li><li data-start=\"1623\" data-end=\"1694\"><p data-start=\"1625\" data-end=\"1694\">For all other reasons, customers are responsible for return shipping.<\/p><\/li><\/ul><hr data-start=\"1696\" data-end=\"1699\" \/><h4 data-start=\"1701\" data-end=\"1732\"><strong data-start=\"1706\" data-end=\"1732\">6. Contact Information<\/strong><\/h4><p data-start=\"1733\" data-end=\"1816\">For any cancellation, return, or refund-related queries, please reach out to us at:<\/p><p data-start=\"1818\" data-end=\"1994\">\ud83d\udccd <strong data-start=\"1821\" data-end=\"1833\">Address:<\/strong><br data-start=\"1833\" data-end=\"1836\" \/>Kalibari Road, Near National Higher Secondary School,<br data-start=\"1889\" data-end=\"1892\" \/>Lumding, Dist. Hojai, Assam \u2013 782447<br data-start=\"1928\" data-end=\"1931\" \/>\ud83d\udcde <strong data-start=\"1934\" data-end=\"1944\">Phone:<\/strong> 7896011247<br data-start=\"1955\" data-end=\"1958\" \/>\ud83d\udce7 <strong data-start=\"1961\" data-end=\"1971\">Email:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"1972\" data-end=\"1992\">rishi1raha@gmail.com<\/a><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellations and Refunds Policy Last Updated: August 2, 2025 Thank you for shopping with SG Outfits. We strive to ensure<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27672","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/pages\/27672","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/comments?post=27672"}],"version-history":[{"count":0,"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/pages\/27672\/revisions"}],"wp:attachment":[{"href":"https:\/\/sgoutfits.in\/index.php\/wp-json\/wp\/v2\/media?parent=27672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}