Delivery & Return Policy
Website: www.sgoutfits.in
Address: Kalibari Road, Near National Higher Secondary School, Lumding, Dist. Hojai, Assam - 782447
Phone: +91 78960 11247
Email: rishi1raha@gmail.com
Delivery Policy
We strive to deliver your order in a timely and efficient manner.
All orders are processed within 1-3 business days after receiving confirmation.
Shipping times vary based on the destination but typically range from 5 to 10 business days.
You will receive a tracking number via email or SMS once your order has been dispatched.
We partner with reliable courier services to ensure safe and prompt delivery.
Shipping Charges
Shipping charges are calculated at checkout and may vary depending on the location and weight of your order.
Free shipping may be available on select products or on orders above a specific amount (as notified on the website).
Return & Exchange Policy
We accept returns and exchanges within 7 days of delivery for unused, unwashed, and undamaged items.
To initiate a return or exchange, please contact us at rishi1raha@gmail.com or call +91 78960 11247.
Please ensure that the product is in its original packaging and includes all tags.
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.
Once we receive and inspect the returned item, refunds will be processed within 5-7 working days to the original payment method.
Non-Returnable Items
The following items are not eligible for return or exchange:
Customized or personalized products
Items on sale or under clearance
Accessories such as masks, socks, and undergarments (for hygiene reasons)
Order Cancellation
Orders can be canceled within 12 hours of placement.
To cancel your order, contact us immediately via phone or email.
